PRIVACY POLICY
Last updated: August 2026
Aurora Glow Wellness respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, place an order, sign up for updates, or interact with Aurora Glow Wellness online or in person.
By using our website or submitting information to Aurora Glow Wellness, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Order details
Pickup/drop-off details
Event or partnership inquiry details
Messages submitted through our website forms, email, text, or social media
If you place an order through our online ordering platform, payment and checkout information may be collected and processed by our third-party payment provider.
How We Use Your Information
We use your information to:
Process and fulfill orders
Confirm pickup, drop-off, delivery, or event details
Respond to questions and customer service requests
Communicate about weekly menus, pop-ups, events, and availability
Coordinate partnerships, event bundles, and custom orders
Improve our website, ordering process, products, and customer experience
Comply with applicable legal, tax, and business obligations
Online Ordering + Payment Processing
Aurora Glow Wellness may use third-party platforms, including Square, to process orders, payments, and customer communications.
When you place an order through Square or another third-party checkout platform, your information may also be subject to that provider’s terms, privacy policy, and security practices. We recommend reviewing those policies before submitting payment information.
Cookies, Analytics + Website Data
Our website may collect certain technical information automatically, such as browser type, device information, pages visited, and general website usage data.
We may use cookies or similar technologies to help the website function, understand how visitors use the site, improve the customer experience, and support future marketing efforts.
We may also use analytics or advertising tools such as Google Analytics, Meta Pixel, Squarespace Analytics, or similar services.
Sharing Your Information
We do not sell your personal information.
We may share information only as needed with trusted service providers that help us operate Aurora Glow Wellness, including website hosting platforms, order/payment processors, email or SMS providers, delivery or fulfillment support, professional advisors, or legal/tax service providers.
We may also disclose information if required by law, legal process, or to protect the rights, safety, or property of Aurora Glow Wellness, our customers, or others.
Email + Text Communications
If you sign up for updates, place an order, or contact us directly, we may use your email address or phone number to communicate with you about your order, pickup/drop-off details, weekly menus, pop-ups, events, or Aurora Glow updates.
You can unsubscribe from marketing emails by using the unsubscribe link included in the email. You can opt out of promotional text messages by replying STOP, if SMS marketing is offered.
Data Retention
We keep personal information only as long as reasonably necessary for business, legal, tax, customer service, and operational purposes.
Children’s Privacy
Aurora Glow Wellness does not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete it.
Security
We take reasonable steps to protect the information we collect. However, no website, payment system, or electronic transmission is completely secure. Please use care when submitting personal information online.
Your Choices
You may contact us to update, correct, or request deletion of your personal information, subject to any legal, tax, operational, or business recordkeeping requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
Contact Us
Aurora Glow Wellness
Email: auroraglowwellness@gmail.com